The Worst Home Health Care Agencies in Southern Pines, North Carolina

Updated as of April 01, 2024

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Southern Pines, North Carolina

There are 42 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Southern Pines, North Carolina.)

Name 5-Star Quality of Care Rating
LIBERTY HOME CARE II ,LLC
705 B WESLEY PINE ROAD
LUMBERTON, NC 28358
2:
CHESTERFIELD VISITING NURSES
PO BOX 813
CHERAW, SC 29520
2:
BAYADA HOME HEALTH CARE, INC.
2944 BREEZEWOOD AVE
FAYETTEVILLE, NC 28304
2:
ROBESON COUNTY HOME HEALTH AGE
460 COUNTRY CLUB ROAD
LUMBERTON, NC 28358
2.5:
LIBERTY HOME CARE, LLC
225 FAIRWAY DRIVE SUITE A
FAYETTEVILLE, NC 28305
2.5:
AVEANNA HOME HEALTH
3107 RAEFORD ROAD
FAYETTEVILLE, NC 28303
2.5:
LIBERTY HOME CARE
105 HUNT VALLEY DRIVE
DUNN, NC 28334
2.5:
PHC HOME HEALTH-WAKE
119 SW MAYNARD ROAD SUITE 170 A
CARY, NC 27511
2.5:
MEDI HOME HEALTH AGENCY
9131 ANSON WAY 204
RALEIGH, NC 27615
2.5:
BAYADA HOME HEALTH CARE, INC.
609 LAUCHWOOD DRIVE
LAURINBURG, NC 28352
3:
LIBERTY HOME CARE II, LLC
119 W WADE STREET
WADESBORO, NC 28170
3:
ATRIUM HEALT AT HOME STANLY
901 NORTH SECOND STREET
ALBEMARLE, NC 28001
3:
ADORATION HOME HEALTH
112 CHARTER STREET
ALBEMARLE, NC 28001
3:
MEDI HOME HEALTH & HOSPICE
1007 LEXINGTON AVE
LEXINGTON, NC 27360
3:
LIBERTY HOME CARE II, LLC
5 EAST MAIN STREET
THOMASVILLE, NC 27360
3:
ADORATION HOME HEALTH
107 NORTH GILLESPIE STREET
ELIZABETHTOWN, NC 28337
3.5:
LIBERTY HOME CARE
705A WESLEY PINE ROAD, SUITE A1
LUMBERTON, NC 28358
3.5:
FIRST HEALTH HOME CARE - RICHMOND
925 SOUTH LONG DRIVE
ROCKINGHAM, NC 28379
3.5:
LIBERTY HOME CARE
300 W PENNSYVANIA AVENUE
SOUTHERN PINES, NC 28387
3.5:
HOME HEALTH OF RANDOLPH HOSPITAL
212 FOUST ST
ASHEBORO, NC 27203
3.5:
SUNCREST HOME HEALTH
1001 NAVAHO DRIVE SUITE 150
RALEIGH, NC 27609
3.5:
LIBERTY HOME CARE
401 E THIRD STREET
SILER CITY, NC 27344
3.5:
TRANSITIONS LIFECARE
250 HOSPICE CIRCLE
RALEIGH, NC 27607
3.5:
WAKEMED HOME HEALTH
2920 HIGHWOODS BLVD SUITE
RALEIGH, NC 27604
3.5:
CENTERWELL HOME HEALTH
3301 BENSON DRIVE, SUITE 222
RALEIGH, NC 27609
3.5:
ENHABIT HOME HEALTH
729 VINEYARDS CROSSING
LEXINGTON, NC 27295
3.5:
CENTERWELL HOME HEALTH
2600 N ELM STREET, SUITE A
LUMBERTON, NC 28358
4:
FIRSTHEALTH HOME CARE
181 WESTGATE DRIVE SUITE A
WEST END, NC 27376
4:
PRUITTHEALTH AT HOME - WAKE
513 EAST WHITAKER MILL ROAD
RALEIGH, NC 27608
4:
BAYADA HOME HEALTH CARE INC
900 W COOKSEY DR SUITE G
THOMASVILLE, NC 27360
4:
SUNCREST HOME HEALTH
1009 SLATER ROAD STE 410
DURHAM, NC 27703
4:
BAYADA HOME HEALTH CARE, INC.
4000 WESTCHASE BLVD, SUITE 190
RALEIGH, NC 27612
4.5:
AMEDISYS HOME HEALTH CARE
1630 LIBERTY DRIVE SUITE 100
THOMASVILLE, NC 27360
4.5:
AMEDISYS HOME HEALTH
1005 SLATER ROAD SUITE 105
DURHAM, NC 27703
4.5:
WELL CARE HOME HEALTH, INC
8025 CREEDMOOR RD SUITE 200
RALEIGH, NC 27613
4.5:
AMEDISYS HOME HEALTH OF FAYETTEVILLE
2021 VALLEY GATE DRIVE SUITE 201
FAYETTEVILLE, NC 28304
5:
CAPE FEAR VALLEY HOME HEALTH
2301 ROBESON STREET, SUITE 201
FAYETTEVILLE, NC 28305
5:
CENTERWELL HOME HEALTH
87 W CORNELIUS HARNETT BOULEVARD
LILLINGTON, NC 27546
5:
SOUTHEASTERN HOME HEALTH
2002 NORTH CEDAR STREET SUITE B
LUMBERTON, NC 28358
-:
WELL CARE HOME HEALTH OF THE SOUTHERN TRIANGLE, INC.
106 N JOHNSON ST
FUQUAY VARINA, NC 27526
-:
AVEANNA HEALTHCARE
110 HORIZON DRIVE SUITE 100
RALEIGH, NC 27615
-:
INTREPID USA HEALTHCARE SERVICES
4208 SIX FORKS ROAD ,SUITE 100
RALEIGH, NC 27609
-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in North Carolina

Major Cities in North Carolina

Charlotte, NC (best, worst) Raleigh, NC (best, worst)
Durham, NC (best, worst) Winston-Salem, NC (best, worst)
Greensboro, NC (best, worst) Fayetteville, NC (best, worst)
Asheville, NC (best, worst) Concord, NC (best, worst)
Wilmington, NC (best, worst) Hickory, NC (best, worst)
Gastonia, NC (best, worst) High Point, NC (best, worst)
Cary, NC (best, worst) Burlington, NC (best, worst)
Greenville, NC (best, worst) Jacksonville, NC (best, worst)
Chapel Hill, NC (best, worst) Rocky Mount, NC (best, worst)
Apex, NC (best, worst) Huntersville, NC (best, worst)